The question that often stumps people…
What does it take to build great products?
How come some products are “world class”…
And others are just around – good and making money
But you would not call them leaders in their space.
As a #productmanager, I am tempted to talk of all the science and theory
You need to have customer empathy
You need a great team
You need innovation, tech, resources…..
Yes, that is all true
But it’s not enough
The one thing that separates good from great…
And “also ran” from “world class” is…
Pride in ownership.
This does not apply to only the #leadership or founding team
But as a value permeates every member of the organization
This applies to products and services too.
Frankly, it doesn’t really matter whether you are a tech company or a restaurant
A large enterprise or a #startup
You will find examples of these all around you
People who see the product as theirs and are proud to put their name on it
And along with that comes the sense of responsibility
That everything you do is to the best of your ability
And whatever your role – CEO, developer, sales person, customer service or janitor
You are giving it your best
And then, like magic the results come
If you are building something, do you take pride in what you are building?
Have your experienced world class product or service? Do share an example or two…